New Installation
Lift Repair Services
Welcome to Utility Elevators, your one-stop solution for all your elevator needs, including lift repair services. We understand the importance of keeping your elevators running safely and efficiently. Which is why we offer a wide range of services to meet all your elevator needs.
Expert Lift Repair Services
Our team of expert technicians is highly trained to provide comprehensive lift repair services for residential, commercial, and industrial elevators. Again, we use the latest tools and techniques to quickly diagnose and repair any issues. This minimizes downtime and ensures that your elevators are back in service as soon as possible. Moreover, from minor repairs to major overhauls, we’ve got you covered.
Preventative Maintenance Plans
We believe that prevention is better than cure. This is why we are offering preventative maintenance plans to help you avoid costly repairs and prolong the lifespan of elevators. Our maintenance plans are customized to fit your unique needs and budget, and we use only the highest quality replacement parts and materials to keep your elevators in optimal condition.
24/7 Emergency Services
Further, we understand that elevator breakdowns can happen at any time, which is why we are offering 24/7 emergency lift repair services. Our technicians are always available to provide prompt and reliable emergency repairs, minimizing disruption to your business operations and ensuring the safety of your passengers.
Installation, Modernization, and Maintenance Services
In addition, to lift repair services, we also offer elevator installation, modernization, and maintenance services. As an independent elevator service provider, we are also not limited to a specific brand or manufacturer, which means we can provide you with the best possible solution for your elevator needs. And then if you need a new elevator installed or an existing one modernized or maintained, we’ve got you covered.
Choose Utility Elevators for all your elevator needs, including lift repair services. Contact us today to schedule a service or learn.
Expert Guidance for Selecting the Right Elevator for Your Needs
Selecting the correct elevator for your building, business, or home can be challenging. However, Utility Elevators can assist you with our technical know-how to determine the best make and model. Our broad experience across our network of reputable manufacturers and suppliers will ensure that your lift or escalator will be installed to the highest standard and level of safety.
As an independent elevator service provider, we are not limited to a specific brand or manufacturer. Therefore, we can ensure that your selected the system that will provide you with the best possible solution and receive the best possible benefit from your investment. Whether you are looking for elevators for a new build project or are replacing the elevators in your building, choosing the right elevator takes a lot of consideration, aspects to consider will include:
Considerations and aspects of elevator design:
- The type of building will determine the drive system, which could be traction, hydraulic or screw driven.
- The primary purpose of the lift.
- Capacity: Rated load or number of passengers.
- Design
- Traffic flow and peak times.
- Rated speed.
- Technology – required functions as well as eco-friendly.
- If more than one lift – simplex or duplex.
- Legislation and Regulations.
- Aesthetics
Lift types you may be looking for
Product Center
Intelligent Technology
Superior Equipment - Freedom of Choice
As an Independent service provider, we install non-proprietary equipment. One great advantage of an open system is the unrestricted access to parts and services, warranting flexibility and ease of maintenance and can be obtained by any elevator repair company. Another is the ability to carefully tailor our solutions to our customers, as we do not have to choose from a limited selection of products but have full access to the product elements that answer the need for the challenge at hand. Elevators with non-proprietary parts to reduce costs as you will have more maintenance options and be less dependent on finding a specific brand.
Quality of Performance Matters
Behind every one of our installations, the driving force is the quality of performance. While budget and time commitments are important for us, we know that in the long run, the performance of our elevators matters most to our clients. We have carefully selected reputable manufacturers, to ensure that we provide you with outstanding products that comply to the highest EN 81and EN82 standards carrying the CE marking, and the products has also been reinforced with after-sales services and warranty conditions.
Individual Solutions for Varied Customers
While some of our projects in the company history are similar, no two are identical, we have offered proven solutions for technical challenges such as space limitations, low pit, limited headroom, and special applications
How we work
Initial Contact
When you first reach out to us at Utility Elevator, you will coordinate with a project management professional who will evaluate your needs and work closely with you on the phone, obtaining all relevant specifications, unless this is established during a site meeting which will be the next step.
Site Meeting
After a phone consultation, the representative will meet with you on site as every project is different and has its own unique needs and challenges, based on the building design, traffic flow and purpose, we will discuss the best option for your install and what options are available and to ensure that we compile a solution-based proposal that best fit your needs and budget.
Design and Engineering
You may already have a design in mind, or you may be unsure of what design or materials you would like to use. No matter the case, we will work with you to find the right combination to meet your intent and your budget. We obtain quotations from our suppliers in accordance with the required specifications, whereby a comprehensive proposal will be compiled a proposal or quotation to be presented for your review and approval.
Approval and ordering
On approval and receipt of the required deposit we will order your lift and appoint a logistics service provider to handle the import. In some cases, subject to product type, we will manufacture the lift ourselves. It is also at this time that we can coordinate with you about when the project will begin and how long the installation will likely take
Professional Project Management and Installation
You can expect a dedicated project manager to ensure every step of the way is smooth, overseeing all aspects of the installation and ensuring that safety is always maintained. Barring the pre- and post-installation discussions and prep work, a home elevator installation generally takes between one to two weeks. The installation time for commercial properties can vary depending on the number of floors the elevator is going to serve and the elevator design among other factors.
Registration
We register the lift on behalf of the client with Department of Labour (DOL)
Commissioning
After installation, senior field engineer will perform a comprehensive audit to ensure that your elevator is safe to use, also compiling the Annexure A which will be required by a registered Lift inspector when inspecting the elevator system.
Inspection
The elevator system will be inspected by a registered independent lift inspector to issue the relevant annexure, meaning the lift is safe for use.
Handover Warranty and Service
At Utility Elevators our relationship does not end after your product is installed and functioning correctly. We provide you with the required warrantees, as well as a set period of free maintenance to ensure 100% hassle free operations. Extended service options are also available, please see our maintenance programs.
ELEVATOR REMOVAL
The removal and decommissioning of elevators are a process that carries high risk and liability. More accidents occur during lift removals. Risks associated with removing a lift make it vital that qualified technicians with experience perform this task. We at Utility Elevators have the knowledge and a team of hands-on technicians in the de-installed, regardless of the project size.
There are various reasons why lift removals are needed – this can be down to a standalone project, removal prior to a new lift installation, which may be a complete or partial upgrade project, or building demolition.
- Removal: This option completely removes the elevator or escalator from your premises. The only items that remain are the elevator shaft and the motor room.
- Dismantle: This option is a much lower-cost solution to decommission a system legally. We remove all electric wires, cables, oil, and other items from the elevator system and securely seal the doors. Dismantling your device will allow you to upgrade and modernize the elevator at a later time while not worrying about the hassle of maintaining a device that is rarely or never used, as well as removing potential hazardous situations.
Because it is a complex process, we at Utility Elevators take a comprehensive approach to elevator de-installation and the removal of all types of elevators. Every de-installation presents its own challenges. Our experienced field engineers and project managers will carry out a comprehensive risk assessment focusing on a “SAFE” method of removal and disposal.
Survey each job in totality to get the big picture and define the scope of work to be completed.
Assess risks, ramifications of each step taken, and mitigation (Full Risk Assessment).
Facilitate, from beginning to end, with adequately equipped and well-trained personnel.
Execute a well-planned process using clear, concise communication with customers and other affected role players.
We know what is required to ensure your old elevator is removed safely and efficiently and your new one installed in the shortest amount of time.